Support

At Upick, we are committed to customer service. In the support section below, you will find the most frequently asked questions from our users. If you still have a question, fill out the form at the bottom and we’re happy to help.

It's simple, your picks will be published daily in My Picks section.
Go to My Account section and select Renew in your Membership. You can also click Buy and select the combo of your choice.
Enter the My Account section, there you will find your available memberships, select the one you want to cancel. You can continue to get our recommendations on the page until the end of the contracted period.
Memberships are activated automatically, in order to select a different package you must make a new purchase. You are welcome to buy any and all of the combos you would like.
When we have a negative day, we automatically add another day to your membership. This warranty applies for paid memberships only. For our memberships that include 2 or more sports, the warranty applies when the results of all sports combined are negative.
Our predictions are based on a self made mathematical algorithm that allows us to find success opportunities in every game we recommend.
We have more than 11 years making predictions in sports betting. We can say we are professionals.
We put ourselves in our clients place and we know their needs and expectations, which is why we also provide a warranty on our service.
First create your upick account, then receive a free recommendation daily by logging in and clicking "My picks".
There is none. At Upick, we have a commitment to always provide the best recommendations, that's why our free pick is chosen from our subscription picks.
The momio represents the percentage of profit that a bet can generate. This percentage is determined based on the probability of the bet to win. The odds can be displayed in fractional, decimal or American way.
A handicap is a dotted line which provides an advantage or disadvantage of a team's points. To set the result of a handicap bet, you must add the value of the handicap to the final result of the event. It can be played at half time or full time, both periods must end respectively including overtime. For Soccer, the result ends at 90 minutes, NOT including extras or penalties if they existed.
You must guess who will be the winner. When betting a team win, the result will be official after the game is completely finished, including overtime if that's the case. For Soccer, the result ends at 90 minutes, NOT including extras or penalties if they existed.
This is a bet that specifies whether the total points achieved between the 2 teams of a match/game is more or less than the total proposed. It can be played at half time or full time, in both cases both periods must finish including overtime. For Soccer, the result ends at 90 minutes, NOT including extras or penalties if they existed.
It means a tie, that there is no winner. When the result of a handicap or total points is tied and the amount of your bet is refunded. This rule does not apply to all bookmakers.
Select the Register/Log In button on the top right and enter your information correctly. If you have any problems, contact us via our contact page or send us an email at info@upick.mx.
For your security, we do not store payment information such as credit card numbers, bank transfers, etc. Payments are made through the Openpay platform and entered again with every purchase you make.
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